PENINGKATAN KUALITAS PELAYANAN KEPERAWATAN MELALUI RONDE DAN PENDOKUMENTASIAN

Tita Rohita, Krisna Yetti

Abstract


ABSTRAK

Ronde keperawatan dan kelengkapan pendokumentasian asuhan keperawatan merupakan bagian dari kualitas pelayanan keperawatan di rumah sakit. Tujuan optimalisasi pelaksanaan ronde keperawatan & dokumentasi asuhan keperawatan yaitu refresing dan menyiapkan perangkat yang dibutuhkan. Sehingga pengetahuan dan komitmen untuk melakukan perubahan menjadi lebih baik.Metode yang dilakukan yaitu studi kasus dengan menggunakan pendekatan Plan, Do, Check and Action (PDCA).Hasil program tersebut, pengetahuan perawat meningkat dengan hasil pre test 68% menjadi 85% ini menunjukan peningkatan yang baik yang dapat menunjukkan bahwa impelementasi yang dilakukan dinilai efektif untuk meningkatkan pengetahuan perawat. Peningkatan pelatihan, meningkat-kan strategi pengelolaan sumber daya manusia keperawatan, evaluasi beban kerja secara berkala, menciptakan lingkungan yang mendukung budaya kerja kondusif juga sangat berperan penting dalam pengoptimalisasian program.

 

Kata-kata kunci : kualitas pelayanan, pendokumentasian, ronde.

 

ABSTRACT

Ronde nursing and completeness of documentation of nursing care is part of the quality of nursing care in the hospital. Interest-round optimization of the implementation of nursing and nursing care documentation that is refreshing and prepare the necessary tools. So that the knowledge and commitment to change for the better. The method to do that is by using a case study approach of PDC). Result the program , the nurse's knowledge increases with pre-test results of 68% to 85% shows good improvement that could indicate that the implementation is carried out is considered effective to increase the knowledge of nurses.. Increased training, increased technology strategy nursing human resources management, periodic evaluation workload, create an enabling environment conducive work culture is also very important role in optimizing the program.

 

Keywords: documenting, ronde, quality ofcare.

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References


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DOI: http://dx.doi.org/10.20527/dk.v5i1.3641

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