INDEKS KEPUASAN MASYARAKAT TERHADAP PROGRAM CSR BUJUR BERSTAMINA: BUDIDAYA JAHE MERAH

Rahma Yuliani, Zaki Mubarak, Arifah Arifah, Norlena Norlena

Abstract


Corporate social responsibility (CSR) as a community empowerment program that can improve the community's economic level. PT. DPPU Pertamina Syamsudin Noor is implementing a CSR program that focuses on red ginger nuns. This study aims to measure the community satisfaction index (IKM) for the CSR programs that have been implemented. This research is a quantitative research using 10 elements of question indicators. The research population is all the people in Sidomulyo Village 1 RT. 02 and RT. 03, Guntung Payung Village, Banjarbaru City. The sample in this study was taken using a simple random sampling technique. The results showed that the IKM score was 3.39, with a conversion value of 84.75. Based on this value, it was concluded that the IKM from the implemented CSR program was in the very good category.


References


Amalia, F. A. (2019). Pengungkapan Corporate Social Responsibility (CSR) Dan Penghindaran Pajak: Kepemilikan Institusional Sebagai Variabel Moderasi. Jurnal Akuntansi & Ekonomi FE UN PGRI Kediri, 4(2), 14–23.

Badan Penelitian Tanaman Obat dan Aromatik. (2011). Bunga rampai JAHE (Zingiber officinale Rosc.).

Dachi, C. S., & Djakman, C. D. (2020). Penerapan Stakeholder Engagement dalam Corporate Social Responsibility : Studi Kasus Pada Rumah Sakit Mata X. Jurnal Riset Akuntansi Dan Keuangan, 8(2), 291–306.

Elkington, J. (1997). Cannibals with forks – Triple bottom line of 21st century business. New Society Publisher.

Emmanuel, B., & Priscilla, O. (2022). A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image. Open Journal of Business and Management, 10, 715–728. https://doi.org/10.4236/ojbm.2022.102040

Herman. (2018). Manfaat Corporate Social Responsibility oleh Stakeholder Primer dan Sekunder (Studi Kasus Pada PT. Asia Sawit Makmur Jaya Provinsi Riau) Herman Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Politik Universitas Islam Riau. Jurnal Ilmiah Manajemen Publik Dan Kebiajakan Sosial, 2(2), 264–277.

Hidayat, D. W., Siasahaan, E. manaor, Puspitasari, A., & Susiana. (2020). Penerapan CSR “ The Green Care School Program ” di Pertamina Integrated Terminal Balikpapan. Jurnal Politik Dan Sosial Kemasyarakatan, 12(2), 100–119.

Hildawati. (2020). Indeks Kepuasan Masyarakat (IKM) Kelompok Nelayan Tuna Terhadap Program CSR PT Pertamina RU II Dumai. PUBLIKA:Jurnal Ilmu Administrasi Publik, 6(2), 151–165. https://doi.org/10.25299/jiap.2020.vol6(2).5964

Humaedi, S., Santoso, M. B., & Ismail, L. H. (2021). Analisis Indeks Kepuasan Masyarakat Pada Kualitas Pelayanan Program Sentra Industri Bukit Asam (SIBA) Rosella PT. Bukit Asam, TBK. (PTBA). Share: Social Work Jurnal, 11(1), 62–73. https://doi.org/10.24198/share.v11i1.34207

Iskandar. (2016). Pengaruh Penerapan Corporate Social Responsibility. 18(1), 76–84.

Kim, M., Kim, B., & Oh, S. (2018). Relational Benefit on Satisfaction and Durability in Strategic Corporate Social Responsibility. Sustainability, 10(4), 1–18. https://doi.org/10.3390/su10041104

Maryani, D., & Nainggolan, R. R. (2019). Pemberdayaan Masyarakat. Deepublish.

Nayenggita, G. B., Raharjo, S. T., & Resnawaty, R. (2019). Praktik Corporate Social Responsibility (CSR) di Indonesia. Focus: Jurnal Pekerjaan Sosial, 2(1), 61–66. https://kkp.go.id/bdasukamandi/artikel/4239-mangrove-dan-manfaatnya

Nugroho, A., Lukmana, A. H., & Nugroho, W. (2022). PPM Pengusaha Kecil minuman Jahe olahan “D’ Sruput Jahe MR” di Desa Ngasinan Kecamatan Menganti Kota Gresik. Prosiding PKM-CSR, 5, 3–5.

Nuraini, S. D., & Mulawarman, A. D. (2022). Kritik Implementasi Corporate Social Responsibility Terhadap Indeks Kepuasan Masyarakat. Reviu Akuntansi, Keuangan Dan Sistem Informasi, 1(1), 154–166.

Puspitaningrum, H. Y., & Indriani, A. (2021). GOOD CORPORATE GOVERNANCE TERHADAP PROFITABILITAS. Diponerogo Journal of Management, 10(3), 1–15.

Sari, Y. D. (2010). Implementasi Corporate Social Responsibility (CSR) Terhadap Sikap Komunitas Pada Program Perusahaan. Jurnal Ilmu Ekonomi, 3(2), 1–25.

Setiono, W. (2020). Berbagi Kebahagiaan Dengan Masyarakat Sekitar Tambang. Prosiding TPT XXIX Perhapi 2020, 13–20.

Siahaan, I. S., & Masdupi, E. (2019). Analysis of the Effect of Corporate Social Responsibility (CSR), Quality of Service and Customer Satisfaction toward the Brand Image of PT . Angkasa Pura II ( Persero ) Minangkabau International Airport. 2nd Padang International Conference on Education, Economics, Business and Accounting, 64(2012), 772–776.

Sigit, I. (2022). Indeks Kepuasan Masyarakat (IKM) Program Corporate Social Responsibility Kampung Bioflok Laju. Jurnal Sosial Dan Teknologi, 2(10), 826–833.

Wahidahwati, & Fauzi, A. nanda C. (2020). The Influence of Social Responsibility in Employee Satisfaction Mediated by Corporate Image and Organizational Commitment. Jurnal Ilmiah Akuntansi Dan Bisnis, 15(2), 235–251. https://doi.org/10.24843/JIAB.2020.v15.i02.p07

Zubaedi. (2013). Pengembangan Masyarakat Wacana & Praktik. Kencana.

Zulfan, I., Mulyani, H. S., & Yudhapramesti, P. (2018). Pelatihan Kewirausahaan Melalui Budidaya Jahe Merah bagi Warga di Kecamatan Jatinangor, Kabupaten Sumedang, Jawa Barat. Jurnal Pengabdian Kepada Masyarakat, 2(4), 1–5.




DOI: https://doi.org/10.20527/jpp.v5i1.8606

Refbacks

  • There are currently no refbacks.


 

  

 

 

 

Web Analytics

Flag Counter